Dear Payroll Managers and Timekeepers,
Enterprise Technology Services will make improvements to the campus Electronic Timekeeping system on November 21, 2020 by upgrading from Kronos version 8.1.4 to version 8.1.8. This upgrade is minor with minimal impact to the user experience. Version 8.1.8 fixes the following:
- A HyperFind configured to return employees within a range of accrual balances was not returning all employees within the range.
What to expect during the upgrade:
The Kronos upgrade will take place between 9:00 p.m. on Saturday, November 21, 2020 and 3:00 a.m. on Sunday, November 22, 2020. The system outage may not last the entire 6 hours. During this maintenance window:
- Kronos users who record their hours using a time clock can punch in and out during the upgrade, but the smart key functions at the time clocks will not work during the upgrade.
- Kronos users who typically timestamp at their computers should notify their supervisors of their in and out times, either by sending an email at the beginning and end of their shift that day or by using another departmentally approved procedure. The supervisor can then input the employee’s in and/or out times when the system is back online.
If you try to access the Kronos system during the upgrade, a message will indicate the system is not available.
If you have any questions, please submit a ticket at ithelp.ucsb.edu, or call the Service Desk at (805) 893-5000.